Last Updated: July 27, 2018
1. The Information We Collect And Store
We may collect and store the following information when running the AuditFile.com Service:
Information You Provide. We may collect personal information that can be used to contact or identify you and may include information such as an individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information (“Personal Information”). When you register an account or add a User to an account, we collect some Personal Information, such as your firm’s name, your name, your phone number, a credit card or other billing information, your email address and business postal addresses. When you invite others to join AuditFile.com, you provide us with certain contact information that allows us to send an invitation. We may also receive Personal Information through other users, for example if they have tried to give you access to an AuditFile.com account or refer AuditFile.com to you. It is your responsibility to ensure your Personal Information is up-to-date.
Sensitive Personal Information You are prohibited from uploading any Sensitive Personal Information about yourself or others, as set forth in the Terms of Service.
Audit Information. We collect and store the information related to audits that you provide us in connection with the AuditFile.com Service (the “Audit Information”).
Log Data. When you use the Service, we automatically record information from your Device, its software, and your activity using the Services. This may include the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you select or search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your files, and other interactions with the Service.
Cookies. We also use “cookies” to collect information and improve our Services. A cookie is a small data file that we transfer to your Device. We may use “persistent cookies” to save your registration ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.
2. How We Use Personal Information
Personal Information. Personal Information is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, and (v) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, or update your account settings information.
3. Information Sharing and Disclosure
Your Use. Unless you specified otherwise, Audit Information and Personal Information that you provide to us may be shared with other Users that are connected to your Subscriber’s account. Under no circumstances will we sell your Audit Information or Personal Information to third parties.
Compliance with Laws and Law Enforcement Requests; Protection of AuditFile.com's Rights. We may disclose to parties outside AuditFile.com information that you provide and that we collect when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of AuditFile.com or its users; or (d) to protect AuditFile.com’s property rights.
Non-Private or Non-Personal Information. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Service.
4. Changing or Deleting Your Information
If you are a User with proper access control privileges, you may review, update, correct, or delete information in your Subscriber’s account. If you are a Master User, you may delete your account. In some cases we may retain copies of your information if required by law. When a User chooses to close an account, we will remove your information from our marketing and billing systems. This will ensure there are not further mailings or billings directed towards the canceled User. We may be required to retain information to comply with accepted accounting principles for other connected AuditFile.com accounts. For questions about your Personal Information on our Service, please contact [email protected]
5. Data Retention
We will retain your information for as long as your account is active or as needed to provide you the Services. If you are a Master User and wish, on behalf of a Subscriber, to cancel your account or request that we no longer use your information to provide you Services, you may delete your account. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. Only the Master User may request on behalf of a Subscriber that an account be deleted.
The security of your information is important to us. We are the only engagement system to implement two-factor authentication, and all transactions on our Site are protected with 256-bit secure socket layer encryption (SSL). For more on our security, see here.
We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at [email protected]
7. Our Policy Toward Children
Our Services are not directed to persons under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [email protected] If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.
8. Contacting Us
10. European Economic Area
If you are accessing the Site while in the European Economic Area, please review our European Union General Data Protection Regulation (GDPR) notice available here.